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Most popular FAQs 
- I am having trouble logging in, what can I ... (2015 views)
- How do I set the incoming and outgoing setting ... (1758 views)
- Where are the servernames and ports for POP3, IMAP, ... (1462 views)
- What is the missing plug-in for webtv alternative fuse? ... (839 views)
- Do you have any spam protection? Do you want ... (796 views)
- I have something in my storage box. How do ... (482 views)
- Quickview is not working for me when I use ... (397 views)
- Hi.Let's say I have something in my storage box.How ... (386 views)
- I would really like to know why my auto ... (330 views)
Latest FAQs 
- I am having trouble logging in, what can I ... (2012-02-18 05:14)
- I have something in my storage box. How do ... (2012-02-18 05:02)
- I would really like to know why my auto ... (2011-12-30 18:40)
- Quickview is not working for me when I use ... (2011-12-04 05:47)
- Do you have any spam protection? Do you want ... (2011-11-29 22:33)
Sticky FAQs
Open questions 
Here you can see questions asked by other users. If you answer these question, your answers may be inserted into the FAQ.
| Date / User | Question | |
|---|---|---|
| 2011-10-11 01:15 Firestolen | Sending/Receiving mail: How do I set the incoming and outgoing setting on my e-mail client to receive and send e-mail from Alternativefuse??? | Answer |
| 2011-10-11 01:30 Firestolen | Storage Box: Hi. Let's say I have something in my storage box. How do I download them to my other computer. | Answer |
| 2011-10-11 01:34 firestolen | Storage Box: Is it possible to upload and download file from storage box using ftp? | Answer |
| 2011-10-13 19:20 Paul Bernard | Sending/Receiving mail: Dear Sirs, which are the servernames and ports for POP3 and SMTP I have to use when creating an external POP3 account in my preferences? Why is the alternativefuse help all empty? Thanks in advance + best regards, Paul Bernard | Answer |
| 2011-10-21 00:19 Nicholas Curtis | Attachments: What is the missing plug-in for webtv alternative fuse? | Answer |
| 2011-12-01 21:16 karje | Composing Email: Quickview is not working for me when I use the Iron browser. (Iron is a variant of Chromium.) If I click on the subject it sets the tick to select the message, but the quickview plain text panel does not open. Does anybody else have this problem? BTW, it works fine in (e.g.) Firefox. | Answer |
| 2011-12-07 22:59 Guddu Kumar | Composing Email: where I get my mailbox. | Answer |
| 2011-12-30 18:36 Tiffany H | Sending/Receiving mail: I would really like to know why my auto responder isn't working. I have everything set up correctly and for some reason, any test email that I send to this email, I get no auto responder back. | Answer |
| 2011-12-31 16:12 Guido Close | Other: Is it possible to create sticky notes using alternative fuse? This would be a nice feature. Best regards | Answer |
| 2012-01-02 05:01 worku | Premium Service: I subscribed to the free premium service. But I see that the ad is still there. Any explanation? | Answer |
| 2012-01-07 22:33 Holly Fournier | Sending/Receiving mail: How do I prevent the flollowing lines from being seen on all my outgoing email? QuickReply , Carmen Murray , Connie Mello , Dave and Kelly Hathaway , Dave and Tammy , Holly Fournier , Jared Nevens , Jeff and Wendy Flynn , Joe Tavares , Laura and Bob Stearns , Mark and Lianne Itterman , Merilee Maira , Paul and Lori Thomsen , Paul Thomsen , Steve Murray MIME-Version: 1.0 X-Mailer: Hivemail X-Mailer-Version: 1.4 Date: Sat, 07 Jan 2012 13:34:55 -0500 X-Priority: 3 X-Originating-IP: 72.87.102.252 Content-Type: multipart/alternative; boundary="==Hivemail_A_bb304955a6f04222d86f31f8475b68d0x" Subject: Reminder of the Financial Freedom Class tomorrow Message-ID: This is a multi-part message in MIME format. --==Hivemail_A_bb304955a6f04222d86f31f8475b68d0x Content-Type: text/plain; charset="UTF-8" Content-Transfer-Encoding: 8bit | Answer |
| 2012-01-31 15:47 William Light | Attachments: Your instructions are incomprehensible to me and I do not understand them. You use IT jargon I do not understand. I am a simple-minded Ph.D. scientist who cannot fathom your cryptic responses to FAQs. You assume an IT background most of us probably don’t have. I have spent many hours trying to configure my new alternativefuse.com email. It is powerful but not at all user friendly for people like me. I want to send and receive emails from sites that currently block alternativefuse.com. I tried to set up the forwarding capability located within the 'Preferences" tab. I was asked to supply my user and port. the number “110” was in a window just to the right of this. What is the “server and port” and whose server and port are being requested? It is not alternativefuse.com and your dialogue box variously does not accept my user ID and/or my password and thus cannot log into my account. Sites that block my outgoing and incoming emails are joimail.com; att.net; bellsouth.net. There may be others. I sent one message to a CDC account (U.S. government); afterwards all outgoing messages were blocked. I have had no problems with other emails thus far. I have other questions for you as well. Thank you. Bill Light | Answer |
| 2012-02-25 03:05 Angelina | Requests: I am not receiving any of my "read receipts" from emails sent. Either that, or I'm not sure where to find them at. I have looked everywhere I can in my emails, the support forum, and online yet I still cannot find any information on it. I have sent several messages with read receipts where I know that the addressed received the email, so I am confused where the read receipts are. Thank you very much for your help. | Answer |
| 2012-03-03 17:38 Andy Fowler | Technical: Is is possible to add an image on my computer as part of my email signature? | Answer |
| 2012-03-28 16:54 Marian Gofron | Attachments: The original message does not attach to response mail when I select "Reply" button. This is even so when I selected in my preferences to attach original e-mail with my response. Thank you for help in advance Marian | Answer |
| 2012-03-30 19:00 b cole | Other: can you please remove my account. | Answer |
| 2012-04-04 13:08 Steve Holt | Technical: Why can I not sign up for email? It allows me to put in my name and surname and preferred username, but doesn't go any further - on Firefox, anyway. | Answer |
| 2012-04-25 14:36 Paul | Attachments: I can't log in to my account. When I get to log in page it is blank. No boxes or fields to enter username and password. Are you still in business? My username is paulsjunk. | Answer |
| 2012-04-26 22:42 Mark | Attachments: Hello, It seems that when people are replying to my e-mails that they are getting a cannot deliver message from the mail daemon. I do seem to be getting the messages however. It also seems to happen more when the person on the other end uses Gmail. Any ideas? Thanks. | Answer |
| 2012-04-29 22:57 Carol Klinger | Other: My state's not listed. What do I do now? Can I still sign up for an alternative fuse email account? | Answer |
| 2012-05-13 01:54 Carla Davies | Sending/Receiving mail: Hi there I have forgotten my account username but don't want to create a new account; please can you retrieve it for me? Thanks Carla | Answer |
| 2012-08-13 21:42 Alice | Requests: How do I disable my account? Thanks. | Answer |
| 2012-08-13 21:56 Alice | Sending/Receiving mail: When I send an email to various/all Support links, I receive "Mail delivery failed: returning message to sender". Is anyone out there? How do I get my "Customer Support". I'm disappointed that this question will be sent back to me, seemingly unanswered. :sigh: | Answer |
| 2012-10-16 10:02 PH | Attachments: I currently cannot receive email from altfuse addresses because the client address is "Listed on Barracuda Reputation Block List (BRBL)". Looking up the IP address at http://www.barracudacentral.org/lookups/ip-reputation returns "The ip address ... is listed as "poor" on the Barracuda Reputation System." This makes the automatic forwarding function worse than useless as every attempt to forward results in a delivery failure notification, which attempts to be automatically forwarded, which triggers yet another failure notification. This process continues itself until the inbox is full! Can the altfuse Barracuda reputation be restored? | Answer |
| 2012-10-18 10:54 PH | Sending/Receiving mail: I currently cannot receive email from altfuse addresses because the client address is "Listed on Barracuda Reputation Block List (BRBL)". Looking up the IP address at http://www.barracudacentral.org/lookups/ip-reputation returns "The ip address ... is listed as "poor" on the Barracuda Reputation System." This makes the automatic forwarding function worse than useless as every attempt to forward results in a delivery failure notification, which attempts to be automatically forwarded, which triggers yet another failure notification. This process continues itself until the inbox is full! Can the altfuse Barracuda reputation be restored? | Answer |
| 2012-10-25 12:05 Vittorio | : Non riesco ad accedere alla mia mail....come mai? | Answer |
| 2012-11-20 16:55 redcrimson | Other: Will the service ever be restored to a decent functionality? I've been unable to login for a couple of months or so... I even tried contacting the webmaster (admin@alternativefuse.com) guess what? no answer at all! I understand this is a free service but this is ridiculous | Answer |
| 2012-11-20 22:03 Serenity | Technical: I am having trouble using "forgot password" link. First, it places the username (serenity@alternativefuse.com) into the "secret answer" slot by default. First-and-a-half, whatever I type into the "account name" slot, it responds with "your account name must not be empty". Second, how am I supposed to give an answer to the secret question without seeing the secret question? The browser is Firefox 16.0.2. | Answer |
| 2012-12-03 18:17 Oskar Svensson | Other: I'm trying to log in, but my account doesn't seems to respond to any option alternativefuse gives me. If i try to log in, it says "check input". After checking a lot of times, i tried the password recovery option. There, when i enter my account name, the form says "account name must not be empty". Is there something wrong with my account? | Answer |
| 2012-12-27 00:28 whocares | Other: alternativefuse is a disgrace - even the support forum works random!! | Answer |
| 2013-01-31 04:46 Alex Shannon | Other: How do I sign up? | Answer |